pnLet’s talk ↗

PAUL NAVARRO / SELECTED WORK

Useful systems.
Thoughtfully built.

I connect AI, code, and business processes to make everyday work easier to manage.

Support engineer. Former support manager. A builder who stays with the problem until it makes sense.

Explore my work ↓
THE WORK BEHIND THE WORK01—04
From a manual task
to a dependable workflow.
01
UnderstandFind the real bottleneck
↗
02
BuildConnect the right tools
⌘
03
Test & troubleshootCheck the difficult cases
✓
04
DocumentMake the next handover easier
↗
13+ years Oracle NetsuiteAI-assisted developmentProcess improvementLaguna, Philippines

01 / SELECTED WORK

Built around real work.

A few problems I’ve worked on.
Project and client identities are kept private.

Website previews are captured from anonymized local copies of the layouts. Names, domains, and identifying photography are omitted. Workflow illustrations explain the architecture; they are not production dashboards.

Showing all 5 projects.

02 / A LITTLE CONTEXT

A support engineer’s
eye for what breaks.

Building is one part of the job.
Understanding, testing, and explaining it matter just as much.

I’m Paul, a Senior Support Engineer at Oracle NetSuite and a former Product Support Manager. My work has involved complex investigations, cross-team coordination, coaching, and keeping people informed until an issue is resolved.

I bring that same approach to my projects: understand the workflow, build something useful, test the difficult cases, and leave clear documentation.

NOWSenior Support EngineerOracle NetSuite · 2026–present
PREVIOUSLYProduct Support ManagerOracle NetSuite · 2019–2026

03 / TOOLS & WORKING KNOWLEDGE

The tools follow
the problem.

AI & development

Claude · Claude Code · ChatGPT · Codex
JavaScript · PHP · SQL · HTML / CSS
Python (working knowledge)

Workflow platforms Working knowledge

Make · Zapier · n8n · GoHighLevel

Business & content

NetSuite · Google Workspace · Microsoft Office
Canva · CapCut · Photoshop (basic content creation)

04 / LET’S CONNECT

Have a workflow
that needs a better way?

I’m interested in practical AI, automation,
systems, and business operations work.

Email Paul ↗